The sold label at the hammer

When an item sells, Label Station prints a sold label on your printer. It prints from the winning bid at the hammer, a few seconds before the platform confirms payment. Payment then checks the item off in the list.

What is on the label

A sold label can carry:

• the item name, as many lines as fit
• the buyer’s handle, on one line or two
• the price (the label reads FREE for a giveaway)
• the date and time it sold
• the order number, the last eight characters of the order id, for matching your dashboard
• the sale kind: BUY IT NOW or GIVEAWAY (auctions carry no tag)
• BOX 5 on its own line under the price, when box numbers are on

You choose these in the On the label card in Setup. A part you switch off takes no room, so the item name gets more lines. A name that is cut short keeps its start and its item number. A buyer’s handle wraps onto a second line rather than being cut.

Which sales print

In the What prints card in Setup:

Switch	Default	What it does
Print labels	On	On: every sale prints its label. Off: sales still relay, show in the app and land in the list, but nothing is sent to the printer. The test buttons still work.
Auctions	On	A label the moment an auction sells.
Buy It Now	Off	A label for Buy It Now sales, tagged BUY IT NOW.
Giveaways	Off	A label for giveaways, tagged GIVEAWAY, with the price reading FREE.
Giveaway label prints	When won	At start prints an item tag as the giveaway starts, with the winner left blank, and nothing more prints on the win. When won prints the winner’s name and box.
Print at the hammer	On	On: prints from the winning bid, seconds sooner. Off: waits for payment.

Copies and unpaid timing

The Each sale card sets Copies per sale (1 to 5) and Unpaid after (minutes), the time to wait for payment before an item is listed as unpaid. See The unpaid list.

If something looks different

• A label printed for the wrong kind of sale, or not at all. Check the switches in What prints. Buy It Now and Giveaways are off until you turn them on.
• A label has the wrong price or buyer. A reprint reads the list, so it always carries the latest buyer and price.
• Nothing prints. See Labels are not printing.

Where to next

• Label size, margins and test labels
• Reprinting and box labels
• The Setup tab