Relaying a show

Relaying is how Label Station hears your sales. You press Start relaying in the Chrome side panel, and the extension passes each sale from your dashboard tab to the app on your computer.

Before you start

• The app is running.
• Your seller dashboard for the show is open in a Chrome tab.

Start and stop

1. Click the Label Station icon beside Chrome’s address bar. The side panel opens.
2. Click Start relaying. The pill turns to Relaying and the show’s name appears.
3. At the end of the show, click Stop relaying. Click twice: the first click asks you to confirm.

The panel has a strip at the top (the show, the pill, the buttons) and the app itself underneath. The strip also has a button to Open Label Station and a gear for the one setting, the address where the app runs on your computer. You do not need to change it.

A second Stop relaying button sits on the app’s relay card on the Live tab. The two do the same thing.

What the pill says

Pill	What it means
Relaying	Sales from your show are reaching the app.
Waiting for the engine	The app is not reachable. The sales are held. See below.
Stopped	You are not relaying.
Chrome tab moved	Your dashboard tab is on a different show now.

“The engine” here means the Label Station app on your computer.

Switching shows

Only the show you start is relayed. If your tab moves to another show (a raid, or you opened another one), the pill says Chrome tab moved. Click Relay this show to follow it, or Stop relaying to end. Browsing someone else’s show in another tab sends nothing.

To switch shows on purpose, stop relaying, open the other show’s dashboard and start again.

If the app is closed

If the app is not running, the panel says Label Station isn’t running on this PC. Your sales are not lost.

• The extension holds each sale in order. The panel counts them, for example 2 sales waiting for Label Station.
• Start the app, then click Check again or Retry. The held sales print once it is back.
• Each sale prints once. A held sale that is sent again does not print twice.
• Closing the app’s window is different from quitting it. The app keeps running from the tray (Windows) or menu bar (Mac) with its window closed, and labels keep printing.

Note

If the app is still showing its Before you start box, it takes no sales yet. The panel holds them. Accept the box in the app, then open it again.

If something looks different

• The panel says “Reload it so it can listen”. Click Reload show tab in the note. The extension waits 90 seconds without a sign from the tab before calling it stale.
• The note says Label Station was updated but Chrome is still running the old version. Click Reload extension, then reload the show tab.
• The note shows another extension’s name or words like “Another client is already relaying”. Another extension is relaying to the app. Stop that one. The held sales go on the next retry.

Where to next

• The Live tab
• The extension is not connected
• What the extension reads, and what it never does